Delphix Products

Expand all | Collapse all

Unable to edit algorithm I created

  • 1.  Unable to edit algorithm I created

    Posted 11-14-2017 06:00:00 PM
    I am unable to edit an algorithm that I originally created. I am clicking the green pencil and it opens the algorithm, but if I try to change any settings within the algorithm, it ignores me. Any ideas of what I may be doing wrong? I am an Administrator user in the system.


  • 2.  RE: Unable to edit algorithm I created

    Posted 11-15-2017 07:02:00 AM
    Hi Renee, Can you please try the following plan. 1/ try another browser If not 2/ clear the browser cache If not 3/ restart your engine Regards, Mouhssine


  • 3.  RE: Unable to edit algorithm I created

    Posted 11-15-2017 12:11:00 PM
    Thank you for your suggestions Mouhssine.
    1) I tried Chrome, FireFox, and IE. None worked.
    2) I cleared my browser cache. Did not help.
    3) I logged out and back in multiple times. Did not help. Are you suggesting a restart of the server engine?

    When I use the edit icon, it opens the algorithm, but ignores anything I try to click or change. When I use the red X to delete the algorithm, it asks me if I am sure, I reply yes, and then it shows our dmsuite site address and says simple 'Error'.

    Any other ideas? Please clarify if I should have our system support people restart the actual server.

    Thanks,
    Renee


  • 4.  RE: Unable to edit algorithm I created

    Posted 11-15-2017 01:43:00 PM
    Hi Yes just give it a try to restart the engine Regards, Mouhssine


  • 5.  RE: Unable to edit algorithm I created

    Posted 11-15-2017 03:32:00 PM
    Thank you! After the restart, I can now delete algorithms and update the items at the bottom of a Segmented Masking algorithm. It still won't let me change items like the size of the segments, the type of data (number vs alph-numeric), or the number of segments. Is that by design? If I want to change those items do I just have to start with a new algorithm?

    Renee


  • 6.  RE: Unable to edit algorithm I created

    Posted 11-15-2017 04:28:00 PM
    Hi, What version are you using please, I have to check also if those fileds can be modified after been settled. It could be also a GUI bug but have to check befor and let you know may be in 2 days. Regards, Mouhssine


  • 7.  RE: Unable to edit algorithm I created

    Posted 11-17-2017 12:47:00 PM
    We are on Version 5.0.0 with Minor Version 001

    Thanks,
    Renee


  • 8.  RE: Unable to edit algorithm I created

    Posted 11-17-2017 07:11:00 PM
    Hi Rene, I’ve got the same with one of my customers using 5.1.7, we are convinced that it’s a UI issue. Hope all those will disappear with the new coming relase 5.2 Regards, Mouhssine


  • 9.  RE: Unable to edit algorithm I created

    Posted 11-17-2017 07:12:00 PM
    Okay. Thank you for checking into that so I know.

    Renee