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Delphix_admin user on masking engine is locking out after password change

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  • 1.  Delphix_admin user on masking engine is locking out after password change

    Posted 08-30-2016 01:00:00 PM
    Hello,
           We are on Delphix Engine v5.0.3.0. After we change password of user Delphix_Admin on masking engine, it is getting locked out. We tried unlocking it, but it again get locked out after sometime.

    Please suggest.
    #Masking
    #Tip


  • 2.  RE: Delphix_admin user on masking engine is locking out after password change
    Best Answer

    Posted 08-30-2016 01:12:00 PM
    Hello Thom,
                      As you are on combined ova, Delphix Virtualization Engine use these credentials to fetch masking jobs from masking engine. As you change password for Delphix_admin user on masking engine and din't update the credentials on Delphix Virtualization Engine, causing account lock due to invalid login attempts from Virtualization Engine.

    You need to update password in Virtualization Engine by logging into CLI.
    Please follow steps below:

    delphixEngine> maskingjob delphixEngine maskingjob> serviceconfig 
    delphixEngine maskingjob serviceconfig> ls
    Objects
    NAME                       SERVER     PORT  USERNAME       CREDENTIALS
    'MASKING_SERVICE_CONFIG-1  localhost  8282  delphix_admin  { ... }
    delphixEngine maskingjob serviceconfig> select 'MASKING_SERVICE_CONFIG-1 
    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1'> ls
    Properties
        type: MaskingServiceConfig
        name: (unset)
        credentials:
            type: PasswordCredential
            password: ********
        port: 8282
        reference: MASKING_SERVICE_CONFIG-1
        server: localhost
        username: delphix_admin

    Operations
    update

    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1'> update
    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1' update *> ls
    Properties
        type: MaskingServiceConfig
        credentials:
            type: PasswordCredential
            password: ********
        port: 8282
        server: localhost
        username: delphix_admin
    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1' update *> set credentials.password="<new password>"
    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1' update *> ls
    Properties
        type: MaskingServiceConfig
        credentials:
            type: PasswordCredential
            password: ******** (*)
        port: 8282
        server: localhost
        username: delphix_admin
    delphixEngine maskingjob serviceconfig ''MASKING_SERVICE_CONFIG-1' update *> commit




  • 3.  RE: Delphix_admin user on masking engine is locking out after password change
    Best Answer

    Posted 08-30-2016 01:12:00 PM
    Hi,
    If the super user gets locked out another administrative user can unlock, if no other admin a/c exist please raise a support ticket, Delphix support will reset.



  • 4.  RE: Delphix_admin user on masking engine is locking out after password change

    Posted 08-30-2016 01:17:00 PM
    Thank you Guys.