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unable to register through registration screen

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  • 1.  unable to register through registration screen

    Posted 04-07-2016 12:39:00 PM


  • 2.  RE: unable to register through registration screen

    Posted 04-07-2016 03:50:00 PM
    Could you give us more detail?
    What error do you get?
    Could you give us a screen shot?
    Have you tried to create a second account and register with the second account?
    Do you know what your DNS server is set to? Sometimes it can be easier just to re-install the Delphix engine and make suer during the install screens that the DNS server is set correctly.

    Best
    Kyle


  • 3.  RE: unable to register through registration screen

    Posted 04-07-2016 04:06:00 PM
    hi,

    we are getting invalid username password error.
    we have installer Delphi engine on VM Machine & that machine is not connected to Internet.

    .


  • 4.  RE: unable to register through registration screen
    Best Answer

    Posted 04-07-2016 04:10:00 PM
    It's a requirement that Delphix Express be connected to the internet to register successfully.
    Also Delphix Express has  confirm it's registration via an internet connection once a week to continue working.

    Best Wishes
    Kyle



  • 5.  RE: unable to register through registration screen

    Posted 04-08-2016 10:29:00 AM
    Thanx Kyle for quick help.

    Now we have successfully registered the User.
    We have made internet avialable in VM Machine.