Add dSource Operation is Failed

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I try to add dSource and getting failed due to this Error DB_SYNC job for "Source/dSource_Mysql" failed due to an internal error during execution.

And also when i refresh the source environment i am getting warning like
WARNING: Could not determine the environment variables in use by MySQL server "/usr" (PID 6384): /proc/6384/environ (Permission denied)

I have Attached the Screenshot of these Error.
Please help me to ressolve this issues.

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Manish Kumar

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Posted 2 years ago

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Sean Nothdurft, Technical Support

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Official Response
Hi Manish-

Apologies for the issue encountered! The green "Refresh and discover environment" message indicates a permissions issue for discovering details of MySQL installation, as the environment user defined must be able to interrogate the OS and determine environment variables in use for that given instance.

The red error in the first screenshot related to the link operation indicates an internal error, in which case a review of logs by our Support organization would be required.  I would strongly recommend you open a Support case for further assistance.