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Attempting to Provision XE Database : failed with errors

  • 1.  Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 01:30:00 PM
    Provisioning XE DB as per video. 

    Failed with the following dialogue :

    Error:
    This operation is not allowed because the system is locked down because of one or more active faults.

    Suggested Action:
    Resolve the faults and try the operation again.


    #DemoEnvironment


  • 2.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 01:32:00 PM
    This happened because your Delphix Engine was unable to phone home for 7 days, or more. To fix this, click on System -> Support Logs ->Transfer -> Ok. Give the process up to 10 minutes to complete and "unlock" your system.


  • 3.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 01:58:00 PM
    Ah .. just spotted the red faults(1) at the top of the screen.

    WARNING
    Mar 12, 2015 5:56 AM
    system

    Title: Engine trial period expired
    Details: More than 30 days have passed since the system was installed on 2015-03-12T11:29:27Z. The Delphix Engine is now locked down.
    User Action: Contact Delphix Support for assistance.

    So I'm running the Support Bundle transfer.
    What's being transferred here ... a support bundle .... what's in it ?

    It's happily sat at 100% completed, but the circle is still .. well ... circling


     




  • 4.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:01:00 PM
    Yep, a support bundle. When did you install this Delphix OVA? Today? Or has this one been on your system for a while. If today, I am perplexed as to why the system thinks that today (03/12/2015) was over 30 days ago.


  • 5.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:02:00 PM
    The support bundle contains information from the Delphix Engine logs, what's on your engine, performance metrics, etc.


  • 6.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:05:00 PM
    I only started with this yesterday, removed it all today and re-installed the three ova files in VMWare.

    Should I be concerned if it takes longer than 10 mins ?
    Should I mark the fault as resolved ?



  • 7.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:06:00 PM
    The system won't let you mark it as resolved. If the transfer is 100% completed, try rebooting the Delphix Engine to clear the message.


  • 8.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:24:00 PM
    Rebooted Delphix, came back with the green screen ... 2 procs online ... however network interface not configured ! network adapter is set to 'Share with my Mac'.  I can ping the ip address that I'm expecting it to appear on ....


  • 9.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:26:00 PM
    That's ok. Give it a minute to finish starting all services and then see if you can access the web console.


  • 10.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:49:00 PM
    After 25 mins it hadn't changed state .... rebooted it again .... now been waiting for 15 mins ... it is still not configured, although it is green.


  • 11.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:51:00 PM
    You said you were able to ping the ip address that is associated with the engine, correct? Have you tried accessing  that IP in your web browser?


  • 12.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:52:00 PM
    Yes its ping-able
    Tried the web browser also .. no luck


  • 13.  RE: Attempting to Provision XE Database : failed with errors

    Posted 03-12-2015 02:54:00 PM
    Hmmm. Then I am a little perplexed. Either the interface is configured, or it is not (which means you shouldn't be able to ping it). I will send you a direct message of some stuff to try.