Delphix_admin user on masking engine is locking out after password change

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  • Updated 2 years ago
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Hello,
       We are on Delphix Engine v5.0.3.0. After we change password of user Delphix_Admin on masking engine, it is getting locked out. We tried unlocking it, but it again get locked out after sometime.

Please suggest.
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Thom T

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Posted 2 years ago

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Hims, Employee

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Official Response
Hi,
If the super user gets locked out another administrative user can unlock, if no other admin a/c exist please raise a support ticket, Delphix support will reset.
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Jatinder Luthra, Employee

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Official Response
Hello Thom,
                  As you are on combined ova, Delphix Virtualization Engine use these credentials to fetch masking jobs from masking engine. As you change password for Delphix_admin user on masking engine and din't update the credentials on Delphix Virtualization Engine, causing account lock due to invalid login attempts from Virtualization Engine.

You need to update password in Virtualization Engine by logging into CLI.
Please follow steps below:

delphixEngine> maskingjob delphixEngine maskingjob> serviceconfig 
delphixEngine maskingjob serviceconfig> ls
Objects
NAME                       SERVER     PORT  USERNAME       CREDENTIALS
`MASKING_SERVICE_CONFIG-1  localhost  8282  delphix_admin  { ... }
delphixEngine maskingjob serviceconfig> select `MASKING_SERVICE_CONFIG-1 
delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1'> ls
Properties
    type: MaskingServiceConfig
    name: (unset)
    credentials:
        type: PasswordCredential
        password: ********
    port: 8282
    reference: MASKING_SERVICE_CONFIG-1
    server: localhost
    username: delphix_admin

Operations
update

delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1'> update
delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1' update *> ls
Properties
    type: MaskingServiceConfig
    credentials:
        type: PasswordCredential
        password: ********
    port: 8282
    server: localhost
    username: delphix_admin
delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1' update *> set credentials.password="<new password>"
delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1' update *> ls
Properties
    type: MaskingServiceConfig
    credentials:
        type: PasswordCredential
        password: ******** (*)
    port: 8282
    server: localhost
    username: delphix_admin
delphixEngine maskingjob serviceconfig '`MASKING_SERVICE_CONFIG-1' update *> commit