How do I get Delphix failure information?

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I am using the API to restore a Jetstream container from a shared bookmark.  I capture the Action from the API.  I monitor the Action to check the result.  The restore fails... I get no information about what is failing, why it is failing... The result of the Action has 'failureDescription' as 'Failed to restore data container ...'. How do I get more information? 
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Jim Daniels

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Posted 2 years ago

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Mouhssine SAIDI

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Hi Jim,

Download the support log and check for failed actions

Regards,

Mouhssine
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Jim Daniels

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Mouhssine,

Thank you.  How do I download the support log?

Jim
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Kellyn Pot'Vin-Gorman, Official Rep

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Official Response
Hi Jim, 
  1. Log into the Delphix Admin application using delphix_admin credentials.
  2. Select System > Support Logs.
  3. Select Transfer or Download. If you select Download, then the support bundle will be downloaded as a ".tar " file into a folder on your workstation.