Unable to Add previously configured Environment

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I had an unix environment previously configured to one Delphix Engine.

I removed the environment from one DE and try to add the same to another DE, but i am getting the error message as below:

ErrorCannot get host machine information on host ip-XX-YY-ZZ-AA [ip-XX-YY-ZZ-AA]: CANONICAL_TIME_ZONE :: Could not get the Canonical Time Zone

Error Code

Suggested Action
Verify the host is running and Delphix Engine can connect to it.

The host is up and running and i am able to ssh to the new DE from the host. The host is an AWS EC2 machine- Red Hat Enterprise Linux Server release 5.4 (Tikanga)

Please advise what would be the problem
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Charles Theophilus

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Posted 3 years ago

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Adam Bowen, Official Rep

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Official Response
The problem is that the machine doesn't have Java installed. Did someone uninstall java from the RH server after it was added to the last Delphix Engine? Otherwise, I am not quite sure how it was ever added to the last Delphix engine.  Do a `sudo yum install -y java` on the linux server and then add the environment to the Delphix Engine. That should resolve the issue.