unable to login into delphix engine with default password

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We have installed new instance of delphix with 5.1.0 version. Its only allowing to login as sysadmin in setup mode. Not allowing delphix_admin or sysadmin user in normal mode. Is anything missing in the configuration?
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santosh kumar

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Posted 3 weeks ago

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Eyal Kaspi, Employee

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The default domain user created on Delphix Engines is now  admin instead of delphix_admin. See https://docs.delphix.com/docs/system-installation-configuration-and-management/installation-and-init...
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santosh kumar

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The version i am using is, Delphix Engine 5.1.10.0. With this setup, i am only able to login as sysadmin in setup mode. 

Wondering, what other IDs can be used or modified to use for normal login into Delphix.
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Sean Nothdurft, Technical Support

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Hi Santosh-

The Delphix Engine will only allow login with 'sysadmin' user until first-time setup is completed; if this has not been completed, the behavior you describe is expected.

If the Engine setup has been completed via 'sysadmin' and you are still being directed to the first-time setup dialog, or if you are experiencing login issues with the default user/passwords as documented in https://docs.delphix.com/docs51/system-administration/system-installation-configuration-and-manageme..., then we would recommend you open a Support case for further investigation.  
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santosh kumar

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the initial setup is done with sysadmin, which was successful. However, its not directing to setup dialog, but not allowing me to login with default user and password. So, kind of stuck. 

Let me open a support ticket.

Thanks,
Santosh