What to do with this FAIL message

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I am getting this fail on a job. Anyone know what I need to do to fix this?
Jan 02, 2018 11:52:29 AM com.dmsuite.dmsApplicator.masking.transformation.RunServiceImpl createMaskingResponseXML
INFO: Job Status : FAIL.

Thank you,
Renee
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Renee Greenley

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Posted 9 months ago

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Robert Patten, Employee

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Hi Renee, this message does not contain enough detail to pinpoint the issue that is causing the failure.  Can you please export the current log from Admin/Logs in the UI and send it along?  Thanks.  
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Renee Greenley

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Robert, We found when we restarted the server and reran the job, the error did not occur. We tend to have quite a few vague errors occur that disappear when we restart the server.

Thanks,
Renee
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Robert Patten, Employee

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Glad to hear you got by the issue Renee.  In general, you should not need to restart to clear an issue.  Some memory issues have been noted in the past that were cleared with restart.  Not sure if you are running into something like that.  Can diagnose those in the log in every case I've seen to date.