Hi Chris,
I used to support ServiceNow's Discovery. I have not heard of anyone developing a new discovery pattern to login to the Delphix Engine and execute its APIs to populate anything in ServiceNow's CMDB. Anything is possible though.
The Delphix Engine is a Linux VM and could certainly be discovered by existing ServiceNow patterns up to a point. We don't provide access to the UNIX prompt and so ServiceNow could not run all of its detailed commands it runs during discovery ( https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/discovery/reference/r_DataCollDiscoLinuxComputers.html ). I would expect ServiceNow could at least classify it as a Linux box when it runs its Shazzam probes ( https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/discovery/reference/r_DiscoveryPortsAndProtocols.html ).
As far as VDBs, they are simply databases with Delphix storage. Whether the VDBs are ASE, SQL Server, Oracle or otherwise, ServiceNow has patterns to discover database ( https://docs.servicenow.com/bundle/tokyo-it-operations-management/page/product/discovery/concept/c_OracleDatabaseDiscovery.html ). I guess if you wanted to further classify them as virtual or physical, you could probably extend the "Oracle DB on UNIX Pattern" to maybe run a query that looks for something that distinguishes the database as being virtual and then update something in the CMDB.
Thanks,
Neal
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Neal Stack
Senior Principal Technical Support Engineer
Delphix
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Original Message:
Sent: 10-16-2023 08:30:45 AM
From: Chris Qian
Subject: ServiceNow discovery for Delphix
Does anyone use ServiceNow to discover Delphix objects? I know Delphix has "Delphix Spoke for ServiceNow" but I am looking for a way to let ServiceNow to discover Delphix deployments and the data sets automatically instead of using dxtools to feed ServiceNow.
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Chris Qian
Principal Infrastructure Architect
ADP, Inc.
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