Blogs

Security Notice for Community & Academy (2023-09-18)

By Michael Torok posted 09-18-2023
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On August 30th, 2023 the advanced search functionality used for community.delphix.com and academy.delphix.com was found to suffer from a reflected XSS vulnerability: certain user input was not being properly sanitized in a search parameter. The advanced search functionality was immediately disabled while a fix was worked on. This was resolved by implementing additional controls to validate and sanitize user input. This type of vulnerability has the potential to be quite serious and can lead to execution of malicious code in the victim’s browser tab without their knowledge or consent. However, In this case there are several important mitigating ...
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Case Submission Form and Community Search Updates

By Michael Torok posted 06-22-2023
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At Delphix, we are always looking for ways to improve the experience of our customers. With this in mind, our type-ahead search has been updated in the case submission form. Now, as you begin your support journey, our federated search tool will offer relevant information from all our properties based on the title of your case. The results are displayed on the right side of the form and provide optional knowledge sources without interfering with the form. Should one of the surfaced articles apply and you select it, the article will open in a new tab, ensuring you do not lose your place in the form. We have also extended the search within our Delphix ...
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Changing Your Password

By Michael Torok posted 03-04-2020
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If you would like to change your password used to access the Delphix Community, complete the following procedure: Click your icon in the top right of the banner. Select Profile from the menu. On your profile, click My Account > Change Password . Provide your new password on the Change Password tab. #community #password
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Joining a Community

By Michael Torok posted 08-13-2019
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Many of the Delphix DataOps Community communities are open for you to join. To join a community and receive notifications, complete the following procedure: Sign in to the community. For more information, see " Signing In to the Delphix DataOps Community ". Click Communities > All Communities in the top navigation bar. In the All Communities window, click Join next to the communities you want to join. When you join a community, you are able to set your notification preferences. For more information, see " Modifying Your Community Notification Preferences ". #joining_communities #notifications
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Disabling Your Account

By Michael Torok posted 07-16-2019
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Should you need to disable your account and remove your data from the site, you may do so by completing the following procedure. To disable your account and remove your data: Log in to your account. Click your profile image, and then click Profile . From within your profile, click the My Account tab and then select Disable My Account . Please provide a reason for disabling your account and, if you would like your data removed from the system, also send an email to community@delphix.com requesting your data be erased.
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Connecting to Other Members of the Community

By Michael Torok posted 06-11-2019
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Connecting is a two way street. When you hover over the name of a community member in a piece of content, view a profile, view the member directory, or view the members tab of a community, you will find the ability to connect. If the member accepts your request, you will connect and they will be visible in you contacts on your profile. This is a good way to collect important contacts and have them at the ready for consultation, engagement, and the sharing of ideas. When setting up your profile security, you can also allow contacts to see more about you than the public or authenticated users. Note: If you accept a connection request, that member can directly ...
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Mentioning (@mentioning) a Community Member

By Michael Torok posted 06-11-2019
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When you @ mention someone, if they have their notifications turned on, they will be notified. To @ mention , type the @ sign followed by at least 3 characters. A menu will allow you to select the person you want to draw into the conversation. ​​​​
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Tagging Content

By Michael Torok posted 06-11-2019
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Tags help us stay organized and help people with the same interests find content. To tag content while you are creating it, type the hash (#) sign. A menu allows you to select from previous tags or just keep typing to create your own. To tag content after creation, find and open the content, locate the green tags, then add your tag by clicking Add a tag . ​
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Signing In to the Delphix DataOps Community

By Michael Torok posted 05-22-2019
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Signing in or logging in to the community is easy. Please complete the appropriate procedure: I am a new member I was a member of the previous community I need to reset my password If you are a new member, complete the following procedure: Click Sign In at the top right of the main community page. Click New User/Register Now on the Login or Register window. Provide the required information (first name, last name, email address, and title) on the Welcome window, and then click Submit . You will receive an email welcoming you to the community within an hour. It will contain a link to complete the registration ...
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Selecting a Reply as the Best Answer

By Michael Torok posted 05-22-2019
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Remember to circle back when you have asked a question to make sure you give credit to the member who answers your question. As the original poster, you have the ability to select and answer as the Best Answer. To select the best answer on a thread: Ensure you are logged into the community, and then select your avatar and your profile from the Avatar menu. Select the My Contributions tab, and then click List of Contributions . Click the discussion for which you want to select a Best Answer. Navigate to the reply that is the best answer to the question. Select the down arrow next to Reply Inline, and then click Make Best Answer . Note: ...
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Voting on an Idea

By Michael Torok posted 05-20-2019
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One of the easiest ways to engage in the community is to vote for a feature request or idea for the solution. When you vote, you lend your voice to that of the original poster, and we know more than one customer is interested. Let your voice be heard. To vote on an idea: Log in to the community, and then click Ideas in the top menu. If you are not logged in, you will not see the Ideas menu item. On the Ideation page, you can sort ideas by category, stage/status, among other facets. To vote for an idea, click the thumbs-up icon in either the widget form of the idea or the full-page view. Widget view: Full-page view: Note: If the preview ...
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Creating an Idea or Feature Request

By Michael Torok posted 05-20-2019
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Do you have an idea for us to enhance or take our products in a new direction? We want to hear from you. To create an idea: Log in to the community, and then click Ideas in the top menu. If you are not logged in, you will not see the Ideas menu item. On the Ideation page, click Add on the right side. Provide a title and a description which includes your use case. The more detail you can provide, the more likely others will understand and share your need, making it more likely to be voted up and incorporated in the product. When you have provided your use case, make sure to select the correct product category before clicking Save . ...
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Writing a Blog

By Michael Torok posted 05-20-2019
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We want your voice in our community. We want to hear you. To create a blog: Log in to the community, and then click Browse > Blogs . You can always blog in your own space. You may need permission to blog in one of the other communities. The best way to start is to create your blog and then let people know it is there. It’s quite possible that an admin will associate your blog with the community you want to associate it with. Note: Remember to reveal the Search Engine Optimization features and use canonical URLs if you have posted your blog in other locations. #Blogging #HowTo
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Finding Your Drafts

By Michael Torok posted 05-20-2019
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The community saves your work when you are idle for 10 seconds. Drafts of material can be found in your profile, whether your draft was saved automatically, and you are accessing the material after a crash or mistakenly closing your browser. Or, you are looking for drafts of posts or blogs you saved as drafts that you are actively coming back to work on. To locate your drafts: Log in to the community, and then click your profile picture (or silhouette) at the top right of the window. Click Profile . Select the My Contributions tab, and then click List of Contributions . On the List of Contributions window, filter the list and select View ...
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Modifying Your Community Notification Preferences

By Michael Torok posted 05-20-2019
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When you join a community, you are asked how you would like to be contacted by that community. If you select Realtime, for example, you will be notified of every post in that community. You can modify these notifications and select digest options, also. To update your notification preferences: Log in to the community, and then click your profile picture (or silhouette) at the top right of the window. Click Profile . Select the My Account tab, and then click Community Notifications . Review the Community Notification window carefully and ensure your selections reflect your needs. Notes: If you are closely tracking a community, ...
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Modifying Your Notification Preferences

By Michael Torok posted 05-20-2019
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It is annoying to be emailed excessively by an organization. We understand, and we do not want to frustrate or annoy you. Please adjust your preferences to reflect what type of communications you want to receive. These notifications include system notification, community emails (for example, reminders to review content you created for new activity and suggestions to update your profile), participation emails (these emails are triggered when someone replies to a thread of yours or mentions you or a handful of other actions), and promotional emails. For more information about digest emails for your communities, see “How to Modify Your Community Notification Preferences” ...
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Modifying Your Privacy Settings

By Michael Torok posted 05-20-2019
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Just because you entered information into your profile does not mean you want everyone who browses the community to see it. You have control over the privacy of your information. To modify your privacy settings: Log in to the community, and then click your profile picture (or silhouette) at the top right of the window. Click Profile . Select the My Account tab, and then click Privacy Settings . Modify the settings you want to change on the Privacy Settings page. #HowTo #hide #show #private
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How to Log Out of the Community

By Michael Torok posted 05-20-2019
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Of course, we never want to see you go, but when you navigate away, remember to log out first. To log out of the community: Click your profile picture (or silhouette) at the top right of the window, and then click Logout . #HowTo #loggingout
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Modifying or Updating Your Profile

By Michael Torok posted 05-20-2019
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Things change. Maybe you have never updated your profile and now it is time to share a picture of the person answering all those questions, you! Whatever the case, complete the following procedure to update or modify your profile. To update your profile: Log in to the community, and then click your profile picture (or silhouette) at the top right of the window. Click Profile . On the My Profile tab, you can update any of the following: Your bio Photo Contact information Social links Education Job history Professional associations Awards ...
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Editing Your Discussion or Reply

By Michael Torok posted 05-20-2019
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We all make mistakes … or maybe you found new information and want to provide it, even better. You can edit either your discussion or your reply to a discussion. To modify your discussion topic or reply: Navigate to the discussion or reply you want to edit. Select the Reply Inline menu, and then select Edit . If you want to remove your response, select Remove . If the comment is the last in a thread, you can Delete the response. #HowTo #edit
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