Hi Eugenio,
Thanks for the update, and glad to hear the issue is resolved. Could you please provide a bit more information on what was restarted? Are you saying the Delphix Engine was restarted? Or was the server that you were uploading the plugin from restarted? After the restart you were able to delete the source?
The reason for asking is that typically restarting a server should not be required to resolve an issue and it would be useful for us to know why that resolved the issue. Any information you can provide would be greatly appreciated, and if you could upload a support bundle to the support case that would be helpful.
Thanks
Brian Kobus
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Support Org
Senior Support Engineer
Delphix
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Original Message:
Sent: 09-13-2019 08:06:03 AM
From: Eugenio -
Subject: Error DB_DELETE SDK
Hi Grant,
thanks for the support, I solved the problem by restarting the server where sdk is installed
Thanks,
Eugenio Pascuzzi
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Eugenio -
Community Member
Higher Logic Community Members
Original Message:
Sent: 09-12-2019 03:44:56 PM
From: Grant Magdanz
Subject: Error DB_DELETE SDK
Hi Eugenio,
The upload failure is known and expected. We do not support plugin upgrades with schema changes at this time, but are actively working on it. In order to upload a new version of the plugin, you need to delete objects that are of the type of the changed schema. (Ex: VDBs need to be deleted if there are virtual source schema changes).
The delete issue seems to be a problem on the Delphix Engine. I see that you have a support case filed. We will need a support bundle to diagnose the issue. Could you upload a support bundle to the support case? We will follow up through that.
- Grant
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Grant Magdanz
Senior Member of Technical Staff II
Delphix
Original Message:
Sent: 09-12-2019 04:01:30 AM
From: Eugenio -
Subject: Error DB_DELETE SDK
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Eugenio -
Community Member
Higher Logic Community Members
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