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  • 1.  Lost sysadmin password

    Posted 10-24-2016 05:31:00 PM
    Hello all,

    I already tried everything to change my sysadmin@SYSTEM password. Another mate who has made the Delphix Engine installation cannot remember it.

    I">https://support.delphix.com/hc/en-us/articles/204209603-KB078-How-to-Change-Delphix-User-Passwords">I already tried this instructions. Also tried the default 'sysadmin' pass and all my default passwords.

    Also I tried to create a user in CLI as delphix_admin (user>create>filled with userType=SYSTEM - error: The operation could not be completed because the user "delphix_admin" is not a system administrator user.)
    Here is my delphix01 authorization> ls:

    With that last registry I tried to give myself permission as SYSADMIN, but no deal. I can't login into the engine setup.

    REFERENCE         USER             ROLE             TARGET
    AUTHORIZATION-1   sysadmin         OWNER            sysadmin
    AUTHORIZATION-2   delphix_admin    OWNER            delphix_admin
    AUTHORIZATION-3   delphix_admin    OWNER            domain0
    AUTHORIZATION-37  guilhermecampos  OWNER            guilhermecampos
    AUTHORIZATION-38  guilhermecampos  OWNER            domain0
    AUTHORIZATION-39  andersoncosta    OWNER            andersoncosta
    AUTHORIZATION-40  andersoncosta    OWNER            domain0
    AUTHORIZATION-60  marcosmsoares    Jet Stream User  Container - Marcos
    AUTHORIZATION-61  marcosmsoares    PROVISIONER      Template 1
    AUTHORIZATION-62  guilhermecampos  OWNER            sysadmin
    (this was done via CLI on authorization>create>target=sysadmin)

    Puleaze guys, how can I reset my sysadmin@SYSTEM password? I need to change the machine's IP address but i'm stuck here!


    Thank you,
    Guilherme Campos,
    Brazil





  • 2.  RE: Lost sysadmin password

    Posted 10-24-2016 05:37:00 PM
    Please open a case with Delphix Support and they will help you reset it.


  • 3.  RE: Lost sysadmin password

    Posted 10-24-2016 05:55:00 PM
    Errm, I'm a delphix express user. Can I still use the support?



  • 4.  RE: Lost sysadmin password
    Best Answer

    Posted 10-24-2016 07:02:00 PM
    Is your email address in your profile still correct?  If so, please check your email?