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delphix_admin password lost

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  • 1.  delphix_admin password lost

    Posted 07-25-2017 09:43:00 AM
    Please help me:  I've lost my delphix_admin password and the only way for me  to change it, is to connect with sysadmin user in CLI and user>select delphix_admin and updateCredential with new password. But I've got the message below:

    The operation could not be completed because the user "sysadmin" does not have permission to perform action USER_UPDATE_CREDENTIALS for the object delphix_admin of type USER
    Action:
    Ask an administrator to grant user "sysadmin" the appropriate

    But in my system, I only have users sysadmin and delphix_admin. I have no other option.

    Thank you very much for your help.



  • 2.  RE: delphix_admin password lost
    Best Answer

    Posted 07-25-2017 05:32:00 PM
    Because SYSADMIN and DELPHIX_ADMIN are in different security domains, this will not work.  The error message is generic, but there is no way that SYSADMIN (or another System Administrator) can reset DELPHIX_ADMIN password (or anybody in the Delphix Domain).

    You have two choices:  
    1. another user with the Delphix Administrator role can reset the password for the delphix_admin user. 
    2. Contact Delphix Support, and they will assist you in resetting the password.
    As a best practice, it's good to have at least 2 named users with the Delphix Administrator role, and 2 named users with the System Administrator role.  Go ahead and set that up once you've gotten access again.

    References:

    https://docs.delphix.com/docs/system-administration/system-installation-configuration-and-management...
    https://docs.delphix.com/docs/system-administration/managing-system-administrators/system-administra...



  • 3.  RE: delphix_admin password lost

    Posted 07-26-2017 05:42:00 AM

    Hello,

    Many thanks for your reply :-)