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Not able to login through Delphixadmin

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  • 1.  Not able to login through Delphixadmin

    Posted 04-11-2016 11:11:00 AM
    We are not able to login in admin and server setup through delphix_admin user and sysadmin user.


  • 2.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:25:00 PM
    Is the console screen of your Delphix engine Red, Orange, or Green? Until the console screen is green, you will be unable to login. This can take ~10 minutes on the initial boot, depending on the underlying systems running the Delphix Engine. If the screen is green, does the screen show an IP address?


  • 3.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:28:00 PM
    Screen is green and IP is appearing still it is unable to login


  • 4.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:30:00 PM
    When you go to the engine ip address in your browser, do you the engine's webpage?


  • 5.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:31:00 PM
    yes it opens


  • 6.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:45:00 PM
    Ok. And it guides you through a setup wizard? Or does it ask you to login?


  • 7.  RE: Not able to login through Delphixadmin

    Posted 04-11-2016 12:47:00 PM
    It takes to login screen and delphixadmin user doesn't work


  • 8.  RE: Not able to login through Delphixadmin
    Best Answer

    Posted 04-11-2016 01:09:00 PM
    Ahhh. Ok. So someone has already went through the initial setup and changed the passwords for the usernames. If you are using the free/trial version of Delphix, you will need to just redeploy your engine. If you are a paying customer of Delphix, then you should log a support ticket to have someone from Support assist you. If you are a partner of Delphix and on a POV, then you should reach out to your Delphix channel manager for assistance.