Delphix Products

We are not able to login in admin and server setup through delphix_admin user and sysadmin user.

Is the console screen of your Delphix engine Red, Orange, or Green? Until the console screen is green, you will be unable to login. This can take ~10 minutes on the initial boot, depending on the underlying systems running the Delphix Engine. If the screen is green, does the screen show an IP address?

Screen is green and IP is appearing still it is unable to login

When you go to the engine ip address in your browser, do you the engine's webpage?

yes it opens

Ok. And it guides you through a setup wizard? Or does it ask you to login?

It takes to login screen and delphixadmin user doesn't work

Ahhh. Ok. So someone has already went through the initial setup and changed the passwords for the usernames. If you are using the free/trial version of Delphix, you will need to just redeploy your engine. If you are a paying customer of Delphix, then you should log a support ticket to have someone from Support assist you. If you are a partner of Delphix and on a POV, then you should reach out to your Delphix channel manager for assistance.