Delphix Products

  • 1.  Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 03:53:00 PM
    I've started to try the landshark environment so I imported the VMs and now when I try to launch the Delphix engine I get stuck in the storage configuration window.
    I don't know what to do or where to ask for support, can someone tell me what to look for to see why is it failing and why I can't go any further?

    ">https://d2r1vs3d9006ap.cloudfront.net/s3_images/1147366/RackMultipart20150126-4581-ki6jfd-StorageConfig_inline.png?1422291126">
    #DemoEnvironment


  • 2.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 03:56:00 PM
    Felipe, what platform are you using? On the Virtual Machine, do you see four hard disks?


  • 3.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:04:00 PM
    Hi,
    The enviroment is working with VMware ESXi 5.5 and in the hardware part I see 5 disks:
    Disks (GB): 
    150 GB SCSI Controller: 0, LUN: 0
    16 GB SCSI Controller: 0, LUN: 1
    16 GB SCSI Controller: 0, LUN: 2
    16 GB SCSI Controller: 0, LUN: 3
    33 GB SCSI Controller: 0, LUN: 4 (this one showed like 0 when I turned on the VM for the first time)





  • 4.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:18:00 PM
    Filipe, if I was to guess, it seems like there is an issue with the disks that occured when you converted. My guess is a hardware version issue. Also, I am not sure where the 5th 33GB disk comes from. Can you power off the Delphix Engine, then delete the 3 16GB and the 33GB disk, and create three new 16GB hard disks? After you do that, power on the machine and get back to the menu in your screen shot. 


  • 5.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:32:00 PM
    I just did what you said and still doesn't show any storage available for use on the engine.


  • 6.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:33:00 PM
    Can you post a screen shot of the VM's settings page?


  • 7.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:38:00 PM
    Here is how it looks like the settings of the VM.



  • 8.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-26-2015 04:40:00 PM
    Ok. Perhaps we can try this. Shutdown the Engine. Upgrade the hardware. Then power on the engine to see if we see the storage.


  • 9.  RE: Can't see any storage assigned to the Delphix Engine

    Posted 01-27-2015 03:08:00 PM
    Hi, I tried to upgrade the software and is giving me the same error, I can't see any storage in the storage configuration.