Hi We have many users for our engine and one of these is our support team. We would like them to receive all the capacity alerts such as 78%, 85% capacity etc but not sure how to do this within the GUI.
The gist of this is that you need to: 1) Create a new profile 2) Set the "action" on the profile so that it sends email to the addresses you want. 3) Set the "filters" on the profile so that the profile matches only the alerts you care about.
In your case, it sounds like you are only interested in certain types of alerts. This would mean you'd want to set up an "event filter" (and not a "severity filter" or a "target filter")
It also sounds like you only care about alerts generated by system faults related to usage levels. So, I think "fault.system.usage.*" would be a good match string to put in your event filter.