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Establish ServiceNow workflow to address Delphix Data Provisioning Request through dxtoolkit

  • 1.  Establish ServiceNow workflow to address Delphix Data Provisioning Request through dxtoolkit

    Posted 14 days ago

    Dear All,

    We want to establish Self Service Workflow through ServiceNow to address Delphix Data Provisioning Request through dxtoolkit commands. Can you please guide us the process to establish this requirement. 

    Please let me know incase any additional details needed to process this request.



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    Debraj Ghosh
    Sr. TDM Engineer
    National Grid USA Service Company Inc,
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  • 2.  RE: Establish ServiceNow workflow to address Delphix Data Provisioning Request through dxtoolkit

    Posted 14 days ago

    Hello Debraj,

    The Delphix Spoke for ServiceNow relies on Delphix's Data Control Tower (DCT):

    • ServiceNow makes API calls to DCT (to provision a VDB for example).
    • DCT makes API calls to a given Delphix Engine to provision the VDB.

    It would never need to use dxtoolkit in this workflow ( Technical Architecture ).

    Additional information can be found on these links:

    • https://store.servicenow.com/sn_appstore_store.do#!/store/application/bb688f9f9734111012b7318c1253af11
    • https://ecosystem.delphix.com/docs/main/servicenow

    I hope that helps,

     - Neal



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    Neal Stack
    Senior Principal Technical Support Engineer
    Delphix
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