Delphix Products

 View Only
  • 1.  SnaSync was not able to start LogSync

    Posted 26 days ago
    Hi,

    I'm facing this error when creating a dsource of an oracle database with pluggable database. I would like to know why this error happens and how can I enable SnapSync?


    ------------------------------
    [Hebert] [Souza]
    [Technical consult]
    [TGV]
    [Brazil]
    ------------------------------


  • 2.  RE: SnaSync was not able to start LogSync

    Posted 21 days ago

    Hi Hebert,
    I apologize for the delay here.

    I would start by making sure you have the latest version of the Delphix toolkit installed on cdbwin. If you need help with that or this is not the issue, please log a ticket with our support team and provide logs. They will be able to aid you with getting this working.
    Without knowing your OS environment, it makes this a bit tricky to provide docs, but you might find this useful: https://documentation.delphix.com/docs/en/requirements-for-unix-environments?highlight=toolkit%20version

    Thanks,

    Michael



    ------------------------------
    Michael Torok
    Digital Customer Experience, Senior Director
    Delphix
    ------------------------------