Delphix Toolkits (dxToolkit and dxmToolkit)

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hello Nagalaxmi, 

if you are using HTTPS then use port 443

for HTTP check with 8080 or 80

also can you try with this command and send logs

./dx_get_appliance -d ENGINE -configfile PATH_OF_CONF_FILE -debug

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hello,

What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

Can you run the following three commands and provide the results?

ls -la dx_get_appliance 

ls -la runner

ldd runner

------------------------------
Neal Stack
Senior Principal Technical Support Engineer
Delphix

Original Message:
Sent: 09-13-2023 06:41:08 AM
From: Nagalakshmi Thangavelu
Subject: Trouble running the dxtoolkit commands on a Linux machine

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hi Neal , Thank you . Please see the below result

[ @  dxtoolkit2]$ ls -la dx_get_appliance
lrwxrwxrwx 1 XXXXX uxgenusr 6 Sep  8 12:49 dx_get_appliance -> runner
[ @  dxtoolkit2]$ ls -la runner
-rwxr-x--- 1 XXXXXX uxgenusr 13267585 Jul 12 10:42 runner
[ @  dxtoolkit2]$ ldd runner
        linux-vdso.so.1 =>  (0x00007fff8890c000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f64d6f05000)
        libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f64d6ceb000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f64d6ae7000)
        libm.so.6 => /lib64/libm.so.6 (0x00007f64d67e5000)
        libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f64d65ae000)
        libutil.so.1 => /lib64/libutil.so.1 (0x00007f64d63ab000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f64d5fdd000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f64d7572000)
        libfreebl3.so => /lib64/libfreebl3.so (0x00007f64d5dda000)
[ @  dxtoolkit2]$ cat /etc/*release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.9 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="7.9"
PRETTY_NAME="Red Hat Enterprise Linux"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.9:GA:server"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.9
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.9"
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Red Hat Enterprise Linux Server release 7.9 (Maipo)

Hello,

What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

Can you run the following three commands and provide the results?

ls -la dx_get_appliance 

ls -la runner

ldd runner

------------------------------
Neal Stack
Senior Principal Technical Support Engineer
Delphix

Original Message:
Sent: 09-13-2023 06:41:08 AM
From: Nagalakshmi Thangavelu
Subject: Trouble running the dxtoolkit commands on a Linux machine

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hello,

It looks like you have RedHat 7.9 but you mentioned in your first post that you downloaded and installed "dxtoolkit2-v2.4.20-redhat8-installer.tar.gz" which is for RedHat 8.

Can you try downloading and installing the one for RedHat 7 ( https://github.com/delphix/dxtoolkit/releases )?

Thanks,

Neal

Hi Neal , Thank you . Please see the below result

[ @  dxtoolkit2]$ ls -la dx_get_appliance
lrwxrwxrwx 1 XXXXX uxgenusr 6 Sep  8 12:49 dx_get_appliance -> runner
[ @  dxtoolkit2]$ ls -la runner
-rwxr-x--- 1 XXXXXX uxgenusr 13267585 Jul 12 10:42 runner
[ @  dxtoolkit2]$ ldd runner
        linux-vdso.so.1 =>  (0x00007fff8890c000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f64d6f05000)
        libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f64d6ceb000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f64d6ae7000)
        libm.so.6 => /lib64/libm.so.6 (0x00007f64d67e5000)
        libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f64d65ae000)
        libutil.so.1 => /lib64/libutil.so.1 (0x00007f64d63ab000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f64d5fdd000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f64d7572000)
        libfreebl3.so => /lib64/libfreebl3.so (0x00007f64d5dda000)
[ @  dxtoolkit2]$ cat /etc/*release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.9 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="7.9"
PRETTY_NAME="Red Hat Enterprise Linux"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.9:GA:server"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.9
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.9"
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Red Hat Enterprise Linux Server release 7.9 (Maipo)

Hello,

What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

Can you run the following three commands and provide the results?

ls -la dx_get_appliance 

ls -la runner

ldd runner

------------------------------
Neal Stack
Senior Principal Technical Support Engineer
Delphix

Original Message:
Sent: 09-13-2023 06:41:08 AM
From: Nagalakshmi Thangavelu
Subject: Trouble running the dxtoolkit commands on a Linux machine

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hello,

It looks like you have RedHat 7.9 but you mentioned in your first post that you downloaded and installed "dxtoolkit2-v2.4.20-redhat8-installer.tar.gz" which is for RedHat 8.

Can you try downloading and installing the one for RedHat 7 ( https://github.com/delphix/dxtoolkit/releases )?

Thanks,

Neal

Hi Neal , Thank you . Please see the below result

[ @  dxtoolkit2]$ ls -la dx_get_appliance
lrwxrwxrwx 1 XXXXX uxgenusr 6 Sep  8 12:49 dx_get_appliance -> runner
[ @  dxtoolkit2]$ ls -la runner
-rwxr-x--- 1 XXXXXX uxgenusr 13267585 Jul 12 10:42 runner
[ @  dxtoolkit2]$ ldd runner
        linux-vdso.so.1 =>  (0x00007fff8890c000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f64d6f05000)
        libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f64d6ceb000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f64d6ae7000)
        libm.so.6 => /lib64/libm.so.6 (0x00007f64d67e5000)
        libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f64d65ae000)
        libutil.so.1 => /lib64/libutil.so.1 (0x00007f64d63ab000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f64d5fdd000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f64d7572000)
        libfreebl3.so => /lib64/libfreebl3.so (0x00007f64d5dda000)
[ @  dxtoolkit2]$ cat /etc/*release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.9 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="7.9"
PRETTY_NAME="Red Hat Enterprise Linux"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.9:GA:server"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.9
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.9"
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Red Hat Enterprise Linux Server release 7.9 (Maipo)

Hello,

What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

Can you run the following three commands and provide the results?

ls -la dx_get_appliance 

ls -la runner

ldd runner

------------------------------
Neal Stack
Senior Principal Technical Support Engineer
Delphix

Original Message:
Sent: 09-13-2023 06:41:08 AM
From: Nagalakshmi Thangavelu
Subject: Trouble running the dxtoolkit commands on a Linux machine

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.

Hi Neal/Pankaj,

  Thank you. Install Redhat 7. Still the issue not resolved.

Hello,

It looks like you have RedHat 7.9 but you mentioned in your first post that you downloaded and installed "dxtoolkit2-v2.4.20-redhat8-installer.tar.gz" which is for RedHat 8.

Can you try downloading and installing the one for RedHat 7 ( https://github.com/delphix/dxtoolkit/releases )?

Thanks,

Neal

Hi Neal , Thank you . Please see the below result

[ @  dxtoolkit2]$ ls -la dx_get_appliance
lrwxrwxrwx 1 XXXXX uxgenusr 6 Sep  8 12:49 dx_get_appliance -> runner
[ @  dxtoolkit2]$ ls -la runner
-rwxr-x--- 1 XXXXXX uxgenusr 13267585 Jul 12 10:42 runner
[ @  dxtoolkit2]$ ldd runner
        linux-vdso.so.1 =>  (0x00007fff8890c000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f64d6f05000)
        libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f64d6ceb000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f64d6ae7000)
        libm.so.6 => /lib64/libm.so.6 (0x00007f64d67e5000)
        libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f64d65ae000)
        libutil.so.1 => /lib64/libutil.so.1 (0x00007f64d63ab000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f64d5fdd000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f64d7572000)
        libfreebl3.so => /lib64/libfreebl3.so (0x00007f64d5dda000)
[ @  dxtoolkit2]$ cat /etc/*release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.9 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="7.9"
PRETTY_NAME="Red Hat Enterprise Linux"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.9:GA:server"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.9
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.9"
Red Hat Enterprise Linux Server release 7.9 (Maipo)
Red Hat Enterprise Linux Server release 7.9 (Maipo)

Hello,

What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

Can you run the following three commands and provide the results?

ls -la dx_get_appliance 

ls -la runner

ldd runner

------------------------------
Neal Stack
Senior Principal Technical Support Engineer
Delphix

Original Message:
Sent: 09-13-2023 06:41:08 AM
From: Nagalakshmi Thangavelu
Subject: Trouble running the dxtoolkit commands on a Linux machine

Hi Neal,

To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

Can you please take a look at the output and let me know if you have any ideas?

Hello,

If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

Thanks,

Neal

Hi everyone,

I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

1. I checked the current working directory.
2. I created a directory called delphix.
3. I changed to the delphix directory.
4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
5. I used the gunzip command to unzip the file.
6. I used the tar command to extract the files from the archive.
7. I changed to the dxtoolkit2 directory.
8. I used the ls command to list the contents of the directory.
9. I used the sh command to run the install.sh script.
10. I created a file called dxtools.conf and modified the following entry:
    {

    "data":[
        {
            "hostname" : "xxxxx.xxx.com",
            "ip_address" : "xxx.1xx.xxx.xxx",
            "username" : "username",
            "password" : "pwd",
            "port" : "80",
            "default" : "false",
            "encrypted" : "false",
            "timeout" : "60"
        }
    ]
}

11. I ran the following command:

./dx_get_appliance -all

Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

I hope this is more clear. Let me know if you have any other questions.