Delphix Toolkits (dxToolkit and dxmToolkit)

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Trouble running the dxtoolkit commands on a Linux machine

  • 1.  Trouble running the dxtoolkit commands on a Linux machine

    Posted 19 days ago

    Hi everyone,

    I'm having trouble running the dxtoolkit command on my Linux machine. I followed these steps:

    1. I checked the current working directory.
    2. I created a directory called delphix.
    3. I changed to the delphix directory.
    4. I used the wget command to download the dxtoolkit2-v2.4.20-redhat8-installer.tar.gz file from GitHub.
    5. I used the gunzip command to unzip the file.
    6. I used the tar command to extract the files from the archive.
    7. I changed to the dxtoolkit2 directory.
    8. I used the ls command to list the contents of the directory.
    9. I used the sh command to run the install.sh script.
    10. I created a file called dxtools.conf and modified the following entry:
      {

        "data":[
            {
                "hostname" : "xxxxx.xxx.com",
                "ip_address" : "xxx.1xx.xxx.xxx",
                "username" : "username",
                "password" : "pwd",
                "port" : "80",
                "default" : "false",
                "encrypted" : "false",
                "timeout" : "60"
            }
        ]
    }

    1. I ran the following command:
    ./dx_get_appliance -all

    Actual Output: Command did not return any output. DX Toolkit is installed and that the source_dir setting in the dxtools.conf file is correct.

    I hope this is more clear. Let me know if you have any other questions.

    command not working


    ------------------------------
    Nagalakshmi Thangavelu
    Delphix Community Members
    ------------------------------


  • 2.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 19 days ago

    Hello,

    If you run the command with the "--debug" argument, does it give you more information on the failure? Can you post the output of running with that flag?

    Thanks,

    Neal



    ------------------------------
    Neal Stack
    Senior Principal Technical Support Engineer
    Delphix
    ------------------------------



  • 3.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 19 days ago

    Hi Neal,

    To follow up on our conversation about the debugging issue. I've attached the output from the -debug command, which I ran on the Linux machine.

    image

    I followed the same steps on my Windows machine, and the command worked as expected. However, I'm not getting the same results on the Linux machine.

    Can you please take a look at the output and let me know if you have any ideas?



    ------------------------------
    Nagalakshmi Thangavelu
    Delphix Community Members
    ------------------------------



  • 4.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 14 days ago

    Hello Nagalaxmi, 

    if you are using HTTPS then use port 443

    for HTTP check with 8080 or 80

    also can you try with this command and send logs

    ./dx_get_appliance -d ENGINE -configfile PATH_OF_CONF_FILE -debug



    ------------------------------
    Pankaj Asegaonkar
    Masking/Virtualization Specialist
    +91 9689996500
    ------------------------------



  • 5.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 14 days ago

    Thanks Pankaj . Tried both not working



    ------------------------------
    Nagalakshmi Thangavelu
    Community Member
    The TJX Companies, Inc.
    ------------------------------



  • 6.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 14 days ago

    Hello,

    What version are of Linux are you using? Can you run "cat /etc/*release" and provide the results?

    Can you run the following three commands and provide the results?

    ls -la dx_get_appliance 

    ls -la runner

    ldd runner



    ------------------------------
    Neal Stack
    Senior Principal Technical Support Engineer
    Delphix
    ------------------------------



  • 7.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 14 days ago

    Hi Neal , Thank you . Please see the below result

    image

     

    [ @  dxtoolkit2]$ ls -la dx_get_appliance
    lrwxrwxrwx 1 XXXXX uxgenusr 6 Sep  8 12:49 dx_get_appliance -> runner
    [ @  dxtoolkit2]$ ls -la runner
    -rwxr-x--- 1 XXXXXX uxgenusr 13267585 Jul 12 10:42 runner
    [ @  dxtoolkit2]$ ldd runner
            linux-vdso.so.1 =>  (0x00007fff8890c000)
            libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f64d6f05000)
            libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f64d6ceb000)
            libdl.so.2 => /lib64/libdl.so.2 (0x00007f64d6ae7000)
            libm.so.6 => /lib64/libm.so.6 (0x00007f64d67e5000)
            libcrypt.so.1 => /lib64/libcrypt.so.1 (0x00007f64d65ae000)
            libutil.so.1 => /lib64/libutil.so.1 (0x00007f64d63ab000)
            libc.so.6 => /lib64/libc.so.6 (0x00007f64d5fdd000)
            /lib64/ld-linux-x86-64.so.2 (0x00007f64d7572000)
            libfreebl3.so => /lib64/libfreebl3.so (0x00007f64d5dda000)
    [ @  dxtoolkit2]$ cat /etc/*release
    NAME="Red Hat Enterprise Linux Server"
    VERSION="7.9 (Maipo)"
    ID="rhel"
    ID_LIKE="fedora"
    VARIANT="Server"
    VARIANT_ID="server"
    VERSION_ID="7.9"
    PRETTY_NAME="Red Hat Enterprise Linux"
    ANSI_COLOR="0;31"
    CPE_NAME="cpe:/o:redhat:enterprise_linux:7.9:GA:server"
    HOME_URL="https://www.redhat.com/"
    BUG_REPORT_URL="https://bugzilla.redhat.com/"

     

    REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
    REDHAT_BUGZILLA_PRODUCT_VERSION=7.9
    REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
    REDHAT_SUPPORT_PRODUCT_VERSION="7.9"
    Red Hat Enterprise Linux Server release 7.9 (Maipo)
    Red Hat Enterprise Linux Server release 7.9 (Maipo)



    ------------------------------
    Nagalakshmi Thangavelu
    Community Member
    The TJX Companies, Inc.
    ------------------------------



  • 8.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 14 days ago

    Hello,

    It looks like you have RedHat 7.9 but you mentioned in your first post that you downloaded and installed "dxtoolkit2-v2.4.20-redhat8-installer.tar.gz" which is for RedHat 8.

    Can you try downloading and installing the one for RedHat 7 ( https://github.com/delphix/dxtoolkit/releases )?

    Thanks,

    Neal



    ------------------------------
    Neal Stack
    Senior Principal Technical Support Engineer
    Delphix
    ------------------------------



  • 9.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 13 days ago

    Hello Nagalakshmi

    Did you try with RedHat 7 ( https://github.com/delphix/dxtoolkit/releases )?

    if you are facing issue kindly let me know



    ------------------------------
    Pankaj Asegaonkar
    Masking/Virtualization Specialist
    +91 9689996500
    ------------------------------



  • 10.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 13 days ago

    Hi Neal/Pankaj,

      Thank you. Install Redhat 7. Still the issue not resolved.



    ------------------------------
    Nagalakshmi Thangavelu
    Community Member
    The TJX Companies, Inc.
    ------------------------------



  • 11.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 13 days ago

    Hello,

    Did you rerun the "install.sh"? After rerunning the "install.sh" script, please provide the output from these commands:

    ls -la dx_get_appliance 

    ls -la runner

    ldd runner



    ------------------------------
    Neal Stack
    Senior Principal Technical Support Engineer
    Delphix
    ------------------------------



  • 12.  RE: Trouble running the dxtoolkit commands on a Linux machine

    Posted 13 days ago
    Edited by Michael Torok 13 days ago
    Can you do
    Chmod 777 for dxtookit2 folder and try 



  • 13.  RE: Trouble running the dxtoolkit commands on a Linux machine