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  • 1.  Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 05:28:00 AM
    i have created a postgresql environment for source and target..while adding the dsource it creates the above error...source database is  3.25GB...


    Error

    Cannot sync database "pgdSrc1", data file "/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

     

    Error Code

    exception.db.pgsql.file.corrupted

     

    Suggested Action

    Review the errors and try again. If the problem persists, contact Delphix Support.


    #Masking
    #DemoEnvironment


  • 2.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 05:49:00 AM
    Hi Prakash, I've got the same error in the past, and after some troubleshoot I found that I had some network configuration problems on my source and target machine this causes some network packets to get lost. This explains the corruption of the tar copie. Please verify you network configuration on both source and target and try to relink the database from scratch. Regards, Mouhssine


  • 3.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 06:00:00 AM
    network configuration problems could you explain me in details about network issues...?


  • 4.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 07:40:00 AM
    Prakash,

    Recent version of Postgresql (9.3.11+, 9.4.6+, 9.5+) have changed the implementation of checksums for TAR files that are used during the copy. This has caused some versions of the Delphix Engine to incorrectly report data corruption.

    The problem has been fixed in Delphix Engines 5.0.2+ and 5.1+.

    Can you indicate which versions of the Delphix Engine and Postgresql database you are using?

    Eyal


  • 5.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 07:42:00 AM
    delphix engine: 4.3.3.0
    postgresql: 9.3.15


  • 6.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 07:54:00 AM
    Prakash,

    Please open a support ticket and mention you are encountering the problem internally known as "DLPX-43213". A support engineer will be able to assist you. Sorry about the inconvenience.

    Eyal


  • 7.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 08:14:00 AM
    i am unable to login to Submit a request for support team...in the delphix support page..?


  • 8.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 08:27:00 AM
    The support site seems to be working fine at the moment.


  • 9.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 08:33:00 AM
    i am trying to login with the delphix community user credentials but it throws an error..? 


  • 10.  RE: Error Cannot sync database "pgdSrc1",datafile"/domain0/group-38/pgsql_db_container-10/pgsql_timeflow-10/temp/backup/base.tar" is corrupted.

    Posted 11-18-2016 12:18:00 PM
    I believe you need a support account which to open a support ticket.