Delphix Products

Hello all,

when I try to provision a new VDB it gives "This database unique name already exists, please use a different name". The name "ERPDEV" has not been used before, and to make sure I tries:

find / -name ERPDEV

but no valid result came back! I checked /mnt/provision directory and no folder holds this name. How can I use this name if I can't find where it is used? 

any help or suggestion is appreciated.



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Hi Abdullah, Can you apply this action plan Connect to you engine via ssh using delphix_admin account, past the output of this command to this request YOUR_ENGINE> database ls Regards, Mouhssine

 database> ls
Objects
NAME        PROVISIONCONTAINER  DESCRIPTION
ERPSIT      prdSVM              -
prdDEV      prdSV               -
SMODSIT     prdSVM              -
prdQRY      prdSV               -
prdOPER     prdSV               -
SMODDEV     prdSVM              -
riydb       -


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as you can see it doesn't exist. Even if it was deleted, its directory would (I believe) appear in /mnt/provision but it doesn't. 

Hi Abdullah,

Can you trigger a refresh of the envirnoment to force database discovery again on this server.

Regards,

Mouhssine

I refreshed the environment, but issue persists. 

I appreciate your support Mouhssine; I apologize for my absence. 

any updates?

Hi Abdullah, Sorry for the delay was in rush last week. Can I ask for those results please from cli Engine> source ls Engine> sourceconfig ls Engine>database select vprdc11 > ls Can you just please confirm what « erpdev » name points to is it also used for a dsource. Regards, Mouhssine