Delphix Products

 View Only
Expand all | Collapse all

Error while installing DCT

  • 1.  Error while installing DCT

    Posted 09-29-2022 12:47:00 AM
    Hello,
    I have installed docker and docker compose as a prerequisites and then I was trying to install DCT. I got below error. Can anyone please help me with the resolution
    Error while installing DCT

    Regards,
    Aniket

    ------------------------------
    Aniket Dubey
    TDM Lead
    Cognizant Technology Solutions
    ------------------------------


  • 2.  RE: Error while installing DCT

    Posted 09-29-2022 02:25:00 AM

    Hello,

    Sorry to hear you are having trouble installing DCT.

    I am unable to determine the source of the error from this screenshot, but would you mind trying

    sudo docker compose up

    instead of

    docker compose up

    and see if you are getting the same error?

    Thanks

    Eyal Kaspi



    ------------------------------
    Eyal Kaspi
    Senior Staff Engineer
    Delphix
    ------------------------------



  • 3.  RE: Error while installing DCT

    Posted 09-29-2022 02:56:00 AM

    Hi Eyal,

     

    I tried executing command "sudo docker compose up". Getting below error.

     

     

    Regards,

    Aniket

     






  • 4.  RE: Error while installing DCT

    Posted 09-29-2022 03:02:00 AM

    That's good new, it indicates the previous error was due to a permission issue, and using sudo solved the issue.

    The new error we see indicates that port 443 is already in use on this machine. Per the instructions in the documentation site, port 443 must be free on the machine for DCT to start. You will need to identify which process on the machine is currently using port 443 (which is the standard port for HTTPs servers). The following command might help you identify the process which is bound to port 443 (but the instructions may vary depending on the Linux distribution and version)

    sudo netstat -ltnp | grep -w '443'




    Eyal



    ------------------------------
    Eyal Kaspi
    Principal Engineer
    Delphix
    ------------------------------



  • 5.  RE: Error while installing DCT

    Posted 09-29-2022 04:16:00 AM

    Hi Eyal,

     

    I tried executing the command as suggested by you. It seems like port 443 is being used by docker itself.

     

     

    Regards,

    Aniket

     






  • 6.  RE: Error while installing DCT

    Posted 09-29-2022 04:51:00 AM

    Maybe these processes were left over from a previously failed attempts? docker-proxy processes are meant to implement port forwarding when docker is configured to run with certain non default settings.

    sudo docker compose down
    sudo kill -9 357680
    sudo kill -9 357688
    sudo docker compose up


    ------------------------------
    Eyal Kaspi
    Principal Engineer
    Delphix
    ------------------------------



  • 7.  RE: Error while installing DCT

    Posted 09-29-2022 05:13:00 AM

    Hi Eyal,

     

    I ran the command and getting below error.

     

     

    Regards,

    Aniket

     






  • 8.  RE: Error while installing DCT

    Posted 09-29-2022 07:36:00 AM
    Sorry for being unclear. Each line above is a separate command.

    ------------------------------
    Eyal Kaspi
    Principal Engineer
    Delphix
    ------------------------------



  • 9.  RE: Error while installing DCT

    Posted 09-29-2022 07:51:00 AM

    Hi Eyal,

     

    I did tried executing those command separately but still no luck.

     

     

    Regards,

    Aniket

     






  • 10.  RE: Error while installing DCT
    Best Answer

    Posted 09-30-2022 03:01:00 AM

    My last recommendation would be to try to restart the docker service, if that does not work, I would suggest you open a support ticket to have a support engineer work interactivey with you on this issue.



    ------------------------------
    Eyal Kaspi
    Principal Engineer
    Delphix
    ------------------------------



  • 11.  RE: Error while installing DCT

    Posted 09-30-2022 03:17:00 AM

    Hi Eyal,

     

    I did the same today morning and it worked. Was about to inform you the same.

    Thanks for your support.

     

    Regards,

    Aniket